International Standards’ Application

The Report is prepared in accordance with the Global Reporting Initiative Sustainability Reporting Guidelines (hereinafter — GRI Sustainability Reporting Guidelines) and sectoral supplement for financial service sector. The Report corresponds to the application level B of GRI Sustainability Reporting Guidelines. Besides, at the Report preparation the approaches were used determined by ISO 26000 and AA 1000 standards.

GRI Content Index

закрыть

GRI disclosure/indicator (as defined by GRI Guidelines)

Report Section

1.1. Statement from the most senior decision-maker of the reporting organization about the relevance of sustainability to the organization and its strategy

Opening Statement by Herman Gref, Sberbank CEO and Chairman of the Executive Board.

1.2. Description of key impacts, risks, and opportunities

Opening Statement by Herman Gref, Sberbank CEO and Chairman of the Executive Board.

http://www.sbrf.ru/common/img/uploaded/files/pdf/POLICY_for_Corporate_Social_Responsibility.pdf

See the Development Strategy of Sberbank of Russia for 2014-2018

2.1. Name of the organization

About the Report

2.2. Primary brands, products, and/or services

www.sberbank.ru

About the Report

Socially oriented products

Small business support

2.3. Operational structure of the organization, including main divisions, operational companies, subsidiaries, and joint ventures

About the Report

Management Report

2.4. Location of organization’s headquarters

Management Report

2.5. Number of countries where the organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report

About the Report

Финансовая отчетностьFinancial Statements

2.6. Nature of ownership and legal form

>Management Report

2.7. Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries)

Management Report

Financial Statements

Socially oriented products

Ensuring availability of financial services

Small business support

2.8. Scale of the reporting organization

Management Report

Investing in human capital

Ensuring availability of financial services

2.9. Significant changes during the reporting period regarding size, structure, or ownership

Management Report

Financial Statements

2.10. Awards received in the reporting period

Awards

3.1. Reporting period (e.g., fiscal/calendar year) for information provided

About the Report

3.2. Date of most recent previous report (if any)

About the Report

3.3. Reporting cycle

About the Report

3.4. Contact point for questions regarding the report or its contents

About the Report

3.5. Process for defining report content

About the Report

3.6. Boundary of the report

About the Report

3.7. Limitations on the scope or boundary of the report

About the Report

3.8. Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organizations

About the Report

3.9. Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilation of the Indicators and other information in the report

About the Report

3.10. Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement

About the Report

Sberbank’s 2012 Corporate Social Responsibility Report contains a technical error in total waste data.

Supplement: Waste generated by Sberbank

3.11. Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report

About the Report

3.12. Table identifying the location of the Standard Disclosures in the report

Page 128

3.13. Policy and current practice with regard to seeking external assurance for the report

About the Report

The Report corresponds to GRI Application Level B and was not subjected to external assurance procedures.

4.1. Governance structure of the organization

Management Report

4.2. Indication of whether the Chair of the highest governance body is also an executive officer

Management Report

4.3. For organizations that have a unitary board structure, state the number of members of the highest governance body that are independent and/or non-executive members

Management Report

4.4. Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body

Management Report

Investing in human capital

4.5. Linkage between compensation for members of the highest governance body, senior managers, and executives (including departure arrangements), and the organization’s performance (including social and environmental performance)

Sberbank’s Supervisory Board established compensation thresholds for Executive Board members and restricted bonus payments, during the year. Actual bonus size depends on Sberbank’s net profits, implementing projects, and achieving key performance indicators.

See also section Motivation and compensation of employees

Remuneration of Board members in the Management Report

4.6. Processes in place for the highest governance body to ensure conflicts of interest are avoided

In 2013, OJSC Sberbank of Russia adopted the Anti-corruption Policy and the Conflict of Interest Management Policy.

Charter of the Bank

Management Report

Compliance risk management

4.7. Process for determining qualifications and expertise of members of the highest governance body for developing the organization’s economic, environmental, and social strategies

The highest competence and qualifications of Board members, including economic, environmental and social issues, are confirmed by academic degrees and relevant professional experience.

4.8. Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation

Mission, development strategy and corporate social responsibility

Management Report

See also Sberbank’s Corporate Social Responsibility Policy

4.9. Procedures of the highest governance body for overseeing the organization’s identification and management of economic, environmental, and social performance

Management Report

4.10. Processes for evaluating the highest governance body’s own performance

Management Report

4.11. Explanation of whether and how the precautionary approach or principle is addressed by the organization

The Bank does not directly use the precautionary approach to its activities.

4.12. Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or endorses

In 2013, neither Sberbank nor Sberbank Group members subscribed or endorsed to any externally developed economic, environmental, and social charters, principles, or other initiatives.

4.13. Memberships in associations (such as industry associations) and/or national/international advocacy organizations

Supplement: Association memberships

4.14. List of stakeholder groups engaged by the organization

About the Report

See also Sberbank’s Corporate Social Responsibility Policy

4.15. Basis for identification and selection of stakeholders with whom to engage

See also Sberbank’s Corporate Social Responsibility Policy

4.16. Approaches to stakeholder engagement

Stakeholder engagement

Improving quality service

Socially oriented products

Contributing to the development of countries and regions of operation

Small business support

Motivation and compensation of employees

See also Sberbank’s Corporate Social Responsibility Policy

4.17. Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting

Stakeholder engagement

Economic Performance Indicators

Management approach

Management Report

EC1 (core) Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments

Financial Statements, Sberbank Group’s 5-YearKey Performance Indicators in Accordance with IFRS (partially)

Management Report

EC2 Financial implications and other risks and opportunities for the organization’s activities due to climate change

Financing alternative and renewable energy sources and the initiatives to raise energy efficiency

Performing the functions of a carbon unit operator regarding expert evaluation of projects applied for approval under Article 6 of the Kyoto Protocol.

EC3 (core) Coverage of the organization’s defined benefit plan obligations

Corporate benefits

Financial Statements

The Group applies IAS 19 Employee Benefits for pension liabilities accounting. The corporate pension plan is implemented in cooperation with Sberbank Private Pension Fund.

See also Actuarial Report 2012.

EC4 Significant financial assistance received from government

Financial Statements

EC6 Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation

To reduce corruption risks and increase transparency, Sberbank is committed to organize a centralized electronic procurement system. Since main business is geographically distributed, decentralized procurement (other things being equal) is made from local suppliers.

The centralised procurement system does not cover subsidiary banks and affiliated companies of the Group.

EC8 (core) Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind, or pro bono engagement

Contributing to economic development

Sponsorship and charity

Charity expenses are disclosed in the bank’s Income Statement in accordance with RAS

EC9 (add) Understanding and describing significant indirect economic impacts, including the extent of impacts

Socially oriented products

Improving access to financial services for disabled people

Small business support

Enhancing financial literacy

Environmental Performance Indicators

Management approach

Environment

EN3 (core) Direct energy consumption by primary energy source

Supplements:

Resource consumption by Sberbank

Resource consumption by subsidiary banks and affiliated companies

EN4 Indirect energy consumption by primary source

Supplements:

Resource consumption by Sberbank

Resource consumption by subsidiary banks and affiliated companies

EN7 (add) Initiatives to reduce indirect energy consumption and reductions achieved

Raising resource and energy efficiency (partly)

EN8 (core) Total water withdrawal by source

Water is withdrawn exclusively from municipal water supply systems. In 2013 total drinking water consumed reached 3,474,500 m3 which is nearly 1,500,000 m3 less than in 2012.

EN9 Water sources significantly affected by withdrawal of water

Water withdrawal does not have any significant impact on water sources since water use is not included in production cycle.

EN10 Percentage and total volume of water recycled and reused

Since water is consumed for household needs only, no recycling technologies are used.

EN11 Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas

N/A

EN12 Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas

N/A

EN16 Total direct and indirect greenhouse gas emissions by weight

Direct greenhouse gas emissions reached 116,017.7 tonnes of CO2-equivalent.

Indirect greenhouse gas emissions from electric energy consumption reached 581,972.1 tonnes of CO2-equivalent, heat energy consumption brought 280,505 tonnes of CO2-equivalent

EN17 Other relevant indirect greenhouse gas emissions by weight

Other greenhouse gas emissions are negligible.

EN21 Total water discharge by quality and destination

Water use is not a part of the production cycle; water discharge is equal to consumption. The accepting party is the municipal water-discharge system.

EN22 (core) Total weight of waste by type and disposal method

Supplements:

Waste generated by Sberbank

Waste generated by subsidiary banks

EN23 Total number and volume of significant spills

N/A

EN24 Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III and percentage of transported waste shipped internationally

N/A

EN25 Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organization’s discharges of water and runoff

N/A

EN26 (core) Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation

Raising resource and energy efficiency

Financing alternative and renewable energy sources and the initiatives to raise energy efficiency

EN27 Percentage of products sold and their packaging materials that are reclaimed by category

N/A

EN29 Significant environmental impacts of transporting products and other goods and materials used for the organization’s operations, and transporting members of the workforce

Environmental impact management

Greenhouse gas emissions from transport fuel in 2013 reached 104,726.3 tonnes of CO2-equivalent.

Human Rights Performance Indicators

Management approach

Investing in human capital

HR5 Operations and significant suppliers identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk, and actions taken to support these rights

The Group is not involved in any business that may require any restriction of the freedom of association or collective bargaining.

HR6 Operations identified as having significant risk for incidents of child labor, and measures taken to contribute to the effective abolition of child labor.

The Group is not involved in any operations that may have significant risk of child labour.

HR7 Operations identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of all forms of forced or compulsory labor

The Group is not involved in any operations that may have significant risk of forced or compulsory labour.

HR9 Total number of incidents of violations involving rights of indigenous people and actions taken

No incidents of violations involving rights of indigenous people detected in 2013.

Labor Practices & Decent Work Performance Indicators

Management approach

Investing in human capital

LA1 (core) Total workforce by employment type, employment contract, and region

Personnel Training

Supplements:
Actual Group staffing number

Group staff by age

Group staff by gender

Group staff by type of employment (employee category)

Group staff with higher education

LA2 (core) Total number of employees and employee turnover by age group, gender, and region

Supplements:
Actual Group staffing number

Employee turnover rate for Sberbank

Employee turnover rate for the Group

LA3 (add) Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations

Corporate benefits
At Sberbank Group, corporate benefits are not provided to any employees other than to full-time staff members.

LA4 (core) Percentage of employees covered by collective bargaining agreements

Collective bargaining agreements cover all employees of Sberbank. Subsidiary banks and affiliated companies do not have trade union organisations, and collective bargaining agreements are not concluded.

LA5 (core) Minimum notice period(s) regarding operational changes, including whether it is specified in collective agreements

Current collective bargaining agreement does not provide for any notice to employees of significant operational changes. Employees are notified of significant changes in bank’s operations in accordance with the laws of the country of operation.

LA6 (add) Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and safety programs

Current collective bargaining agreement provides for employer’s obligation to control occupational health and safety in close cooperation with the trade union. The bank and its branches have established joint health safety commissions from employer and trade union representatives which operate on a parity basis.

LA7 (core) Rates of injury

Occupational Health and Safety

LA9 (core) Health and safety topics covered in formal agreements with trade unions

The collective bargaining agreement effective in  2010-2013includes the Occupational Health and Safety section.

LA 12 Percentage of employees receiving regular performance and career development reviews

Employee performance assessment

LA13 Composition of governance bodies and breakdown of employees according to gender, age group, minority group membership, and other indicators of diversity

Supplement:

Governing bodies

LA14 Ratio of basic salary of men to women by employee category

The Group does not keep records of remuneration by gender.

Product Responsibility Performance Indicators

Management approach

Improving quality service

PR5 Practices related to customer satisfaction, including results of surveys measuring customer satisfaction

Improving quality service

Small business support

PR8 Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data

Ensuring security

Society Performance Indicators

Management approach

Improving quality service

Sponsorship and charity

See also Sberbank’s Corporate Social Responsibility Policy

SO4 Actions taken in response to incidents of corruption

In 2013, we identified 68 incidents of corruption at Sberbank. Each one was subjected to internal investigation followed by administrative and disciplinary sanctions. Most cases were handed over to law enforcement authorities, a number of suspects were charged of a crime. DenizBank, based on the findings of the joint audit carried out by Internal Audit Service and Internal Control Department, dismissed five employees on suspicion of their involvement in corruption-related crimes.

SO6 Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country

The Group does not support any political parties.

Financial Services Sector Supplement to GRI Sustainability Reporting Guidelines

Management approach

Management Report

FS1 Policies with specific environmental and social components applied to business lines

Responsible financing

FS2 Procedures for assessing and screening environmental and social risks in business lines

Responsible financing

FS3 Processes for monitoring clients’ implementation of and compliance with environmental and social requirements included in agreements or transactions

Responsible financing

FS13 Access points in low-populated or economically disadvantaged areas by type

Ensuring availability of financial services

Subsidiary banks used various methods of calculation of the proportion of offices in low-populated or economically disadvantaged areas. The methods are based on featured characteristics of the countries of operations (in particular, population and population density, indicators presenting economic development of the regions, etc.). In the future we plan to standardize the method of calculation of this indicator for all subsidiary banks.

FS14 Initiatives to improve access to financial services for disadvantaged people

Ensuring availability of financial services

FS16 Initiatives to enhance financial literacy by type of beneficiary

Enhancing financial literacy

Top of page

Tools:

Download center Add to My Report 0 My Report Print this Page Download in PDF
  • закрыть

    ОТПРАВИТЬ ССЫЛКУ ПО E-MAIL


    Ваше имя

    Ваш e-mail

    E-mail получателя

    Комментарий

    Отправить
Interactive analysis Feedback Browsing history
International Standards’ Application
FEEDBACK

Name*

Your E-mail*

Message*

CAPTCHA

Type the characters