Sberbank Kazakhstan has been operating in the Republic of Kazakhstan as a Sberbank subsidiary for seven years. The subsidiary bank has 105 business units across the country. The client base consists of 27,900 corporate customers and 532,600 households. The network comprises 3,300 ATMs and self-service machines.
During the year, the bank’s loan book increased by 49.6% to RUB 156.3 bn. The book growth was mostly financed from the client deposits attracted: retail deposits doubled to RUB 48 bn; corporate deposits grew by 41.9% to RUB 110.4 bn.
In 2013, the bank transformed its Internet Office into a full-service sales channel. Currently, the bank is actively implementing a number of strategic projects, including the Credit Factory technology, CRM systems for corporate and retail blocks, aCentralised Data Repository, development and automation of overdue retail debt collection at an early stage.